A licence is required by people or businesses who conduct organised tours or recreational businesses for profit within the Mt Buller and Mt Stirling Alpine Resorts under the Crown Land (Reserves) Act 1978.

Commercial Operators

Before making an application for a Commercial Operator Licence, prospective licence-holders should contact Resort Management and confirm the availability, terms and conditions of licenses for the specific activity.

Call 03 5777 6077 or email info@mtbuller.com.au 

The decision to grant a Commercial Operator Licence, its duration and conditions remains within the discretion of Mt Buller Mt Stirling Resort Management (RMB).

 

Private Taxi Services

The Resort Management Board and the Mt Buller community are working jointly on a range of improvements to visitor transport services to give visitors increased choice in terms of service and price.

 

A key element of these improvements is to allow, for the first time, private taxi operators to provide intra village transport and between overnight car parks and accommodation within the Village. It is anticipated the new private taxi service will offer a superior level of service relative to the Resort’s ride share service via:

  • Shorter wait times,

  • Direct door to door service, and

  • A dedicated vehicle for the booking (as opposed to multiple bookings sharing the same vehicle with multiple pick-ups and drop-offs) 

 

The aim of this expression of interest process is to identify operators that meet the requirements of a Commercial Operator’s Licence and are interested in providing a private taxi service. Shortlisted respondents will be invited to directly negotiate with the RMB to finalise an agreement, in the form of a Vehicle Authority, or asked to take part in a second stage tender process. 

Snow Limo Services

This service involves offering guests a transfer service from outside the resort direct to/from the Mt Buller Village.  It is open to transport operators that meet the requirements for a Commercial Snow Limo Operator’s Licence. 

If you are considering a Snow Limo licence, please note:

  1. $820 p.a. per limousine is payable for the 2020 snow season plus $21 per adult passenger and $16 per child passenger;

  2. The $820 p.a. licence fee per limousine would be waived if the Operator is using a designated on-site parking bay in the Mt Buller Village for the limousine and has the appropriate parking permit from the RMB;

  3. The RMB will undertake financial and spot audits to confirm passenger numbers;

  4. The number of licences will be capped subject to demand.

Download the Commercial Snow Limo Operator’s Licence application and eligibility and terms for vehicles below.

 
 

4WD & AWD Vehicles

Mt Buller 4WD/AWD Village Season Permit applications for 2020 have closed - for 2021 season enquiries, please email parking@mtbuller.com.au.

The RMB makes a concerted effort to rationalize vehicle movements within the village. The roads within the Mt Buller Village are used by both pedestrians and vehicles.

The Board’s aim is to provide safe road/pedestrian walkways plus allow for effective snow clearing operations. Strict guidelines apply to vehicle permit applications and must be adhered to so as to maintain a functional, organised, and user-friendly resort.

 

Four Wheel Drive Permits are special permits issued by application to allow vehicles access to the Mount Buller Village. The permit provides for gate entry at both the Mt Buller and Mt Stirling Alpine Resorts.

To be eligible for a Village Season Permit, the site must have designated parking space (onsite or roadside) as determined by the RMB, and the applicant must satisfy ONE of the following criteria; The applicant must:

 

  • Be an Apartment Owner;
     

  • Be a current Lodge / Club Member and provide proof if requested;
     

  • Operate a business within the Village by way of a Commercial Lease;
     

  • Must have leased an apartment or club for entire season and provide supporting paperwork.

Permit and vehicle conditions apply and are provided to the applicant and must be acknowledged by the applicant prior to the issue of a pass. Each pass is identified by a serial number and the personal details of the owner are managed by the Resort Administration.

The applicant must ensure that the driver of the vehicle has the capability and experience of driving in hazardous conditions that arise from snow and ice on alpine roads. which ensure that the vehicle is capable of being driven in the snow and icy road conditions that may exist during the snow season. Applicants are to ensure that the vehicle will be fitted with appropriate tyres for snow season driving and that wheel chains are carried at all times.

 

Dogs in Alpine Resorts

The Alpine Resort (Management) Regulations 2009 state that dogs can not be brought into the Mt Buller Resort unless a current Dog Permit has been issued by the RMB and the conditions are adhered to.Dogs are not allowed within the Mt Stirling Alpine Resort under any circumstance. Cats are not permitted in either Resort under any circumstances.

In accordance with the Alpine Resort (Management) Regulations 2009 the penalty for bringing a dog into the Mt Buller Resort without a permit is $2,000. Heavy penalties also apply for bringing a cat or other animal into the Resorts.

Why do I need a dog permit?


The Dog Permit system assists the RMB to:

  • Manage risks to public safety, hygiene and threats to native wildlife;
  • Implement the Resorts’ Environmental Management Plan, the Recovery Plan for the critically endangered Mountain Pygmy-possum and the Management Framework for the vulnerable Broad Toothed-rat;
  • Deliver our year-round predator (wild dog, feral cat, fox) monitoring and control program and protect permitted dogs by implementing controls to keep them safe;
  • Maintain good relationships with residents, stakeholders and visitors by having fair and transparent permit allocation and enforcement system.




Designated Dog Walking Areas


Dogs may only be walked or carried on the areas in green as shown above. These restrictions apply year-round. Dogs are not permitted in the ski field areas or other trails not identified in the map below. Green: DOGS PERMITTED – Dogs may be walked or carried on the roads, pathways and trails Red: DOGS NOT PERMITTED – Village Exclusion Zone (Lower Athlete’s Walk, Clocktower, Village Square Plaza, Kooroora Hotel, T’s Café, Alpine Central).




COVID-19 Cancellation Policy


The new COVID-19 Cancellation Policy covers Dog Permits, providing you peace of mind. For policy details and the latest updates relating to the COVID-19 response and plan click here.




How do I apply for a dog permit?


Apply online or download a copy above. A Dog Permit will not be issued for one-off, short or temporary stays in the Resort. Permits are issued annually, from 1 June to 31 May. The application forms are available from 1 April each year. Permits will not be automatically renewed. Applications will be processed within 2 weeks of receipt of all required information. Permits are issued in date order from the time the full application including ALL supporting evidence is received. Applications received after 22 May will not be guaranteed approval prior to the Declared Snow Season. Dog Permits can be picked up at RMB Reception prior to the dog’s entry to the Resort or at Resort Entry. Alternatively, Dog Permits can be posted. Permit exemptions apply for visiting certified Guide and Therapy dogs, on active duty, and dogs being transported in a vehicle through the Mt Stirling Alpine Resort directly into the Mansfield State Forest (outside of the declared snow season only). To request an exemption, email: dogs@mtbuller.com.au




Criteria


Property owners and year-round or full-time seasonal (declared snow season only) residents may apply for an annual Dog Permit valid from 1 June to 31 May. A Dog Permit will not be issued for one-off, short or temporary stays in the Resort. The eligibility criteria are:

  1. Payment of the annual application fee ($168).
  2. The applicant must be a: A Property Owner and provide evidence of property ownership (e.g your name and property details from lease, sub-lease); orPermanent or seasonal resident (declared snow season only) and provide evidence of a rental contract for a minimum of 13 consecutive weeks.
  3. Current written consent from the Body Corporate/Building Management or written confirmation of unanimous consent from all apartment owners at the site
  4. Evidence of the dog’s Council registration confirming where the dog resides outside the Mt Buller Alpine Resort and the dog’s name, sex, breed and if it is desexed.
No preference or weight is placed on previously approved Dog Permits.




Conditions


The following Conditions apply to all Dog Permits: A. Dogs must:

  1. Be on a lead at all times when outdoors.
  2. Not be left tied up in public spaces.
  3. Wear their Mt Buller registration tag (so it is visible) at all times and their Mt Buller lead and dog waste carry bag holder when outdoors.
  4. Not be taken on carpark or village shuttles.
B. Permit Holders or anyone responsible for a permitted dog must:
  1. Have effective control of the dog at all times when outdoors.
  2. Avoid danger or unreasonable disturbance to other persons or wildlife or interference to property.
  3. Clean up and properly dispose of all dog excrement in a tied bag.
  4. Only walk dogs on Mt Buller village streets (see Section 7) and not take dogs into:
  5. Alpine Central
  6. The Village Centre including Lower Athlete’s Walk, Clocktower, Village Square Plaza and T’s Café at any time.
  7. The ski area including lift loads/unloads (summer or winter) or on non-designated trails.
  8. Provide their name and address upon request from any RMB officer or mountain staff member identifiable by uniform.
The RMB reserves the right to set additional conditions on a case by case basis as it deems necessary.




Warning


Predator control within the Mt Buller and Mt Stirling Alpine Resort includes the year-round use of Foxoff 1080 baits. These baits are lethal to all dogs, with no known antidote. Wild dogs exist within the Mt Buller and Mt Stirling Alpine Resorts and carry the Hydaid Parasite that could harm your dog. To avoid any risk to your dog, please ensure that you adhere to dog permit conditions, keep your dog on a lead at all times and only walk your dog in designated areas. The use to extendable leads is not recommended.




Penalities for Breaches of Conditions


The RMB may cancel a Dog Permit, issue an infringement notice and/or refuse to accept future Dog Permit applications if there is a breach of your Dog Permit Conditions under Section 22 and 23 of the Regulations. PLEASE NOTE: No warning notices will be provided. The RMB expects all Dog Permit holders and anyone responsible for their dog to be aware of and comply with the Dog Permit Policy and Dog Permit Conditions. A dog attack/bite will result in the immediate cancellation of the Dog Permit and removal of the dog from the Resorts, at the owner’s own cost. Any dog removed from the Resorts via compliance/enforcement activities where an owner cannot be identified or is not present will be transported and delivered to the Mansfield Shire dog pound.





Important Information for Dog Owners

Drone/UAV/RPA Operations

 

For the safety of our guests, all commercial and non-commercial drone usage at Mt Buller and Mt Stirling must be pre-approved, and comply with Resort and CASA regulations.

The online application form and policy can be found below. We suggest you contact property@mtbuller.com.au to discuss your application prior to submission.

Once a request has been received it will be reviewed by Mt Buller & Mt Stirling Resort Management Board (RMB) and if over the ski field area, Buller Ski Lifts (BSL). Should approval be granted Ski Patrol, Mountain Operations and all other relevant departments will be sent an outline of the plan including location, time, flight details and contact information. It may be deemed necessary for filming to be supervised by relevant RMB and BSL staff members.

Filming on the ski area during lift operations times is unlikely to be approved, without a flight plan being designed in consultation with Buller Ski Lifts.

Please Note

Hobbyists are not permitted in the resort.  No request or application will be considered.

 

Any persons found flying a drone in the Resort without prior authorisation will be asked to cease operations and leave the ski area with their drone.

Find more information at the CASA website here

Apply Now

Please complete and submit the form below for your Drone Application at least 14 days prior to your first planned flight each year or 3 days prior for all subsequent applications.

IMPORTANT

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