top of page

Commercial Operators

A licence is required by people or businesses who conduct organised tours or recreational businesses for profit within the Mt Buller and Mt Stirling Alpine Resorts under Section 17 of the Crown Land (Reserves) Act 1978.

Commercial Operators

Before making an application for a Commercial Operator Licence, prospective licence-holders should contact Resort Management and confirm the availability, terms and conditions of licenses for the specific activity. 
The decision to grant a Commercial Operator Licence, its duration and conditions remains within the discretion of Mt Buller Mt Stirling Resort Management.

Call 03 5777 6077 or email info@mtbuller.com.au 

Fees

 

Commercial Operator Licence fees consist of the fixed component (Annual fee) and a variable use component (User fee – based on visitor numbers).  The annual licence fees for standard and multi-year licences reflect the value of licence fees managed by DECCA and PV. 

CATEGORY

 

Annual Fee

Annual Fee - greater than 1 year (per year)

User Fee - Adult

User Fee - Child

FEE ($) 2023-2024

 

$330.40

$259.20

$3.65

$2.80

Dates are based on the Resort Management financial year being from 1 November to 31 October.

** GST is not payable on Commercial Operator Licence fees.


Depending on the complexity of the licence application the process may take between six to eight weeks.  All prospective operators need to ensure that they provide enough time to become licensed prior to operating to avoid disappointment.

Accreditation Requirements

 

The Victorian Government Policy Statement Licensing System for Tour Operators and Activity Providers on Public Land in Victoria (2008) states that longer-term tour operator licences should be conditional, amongst other things, on the applicant being accredited under a recognised industry certification program that encourages improved environmental, cultural and business management.  The programs currently recognised as supportive of an application for a longer-term licence are:

UP TO 3 YEARS

 

Nature Tourism – EcoCertification IV; 
EarthCheck Benchmarking and Certification;

Respecting Our Culture; and

Australian Tourism Accreditation Program 

(formerly Better Business Tourism Accreditation Program);

UP TO 10 YEARS

 

Advanced Ecotourism – EcoCertification IV; 

Ecotourism – EcoCertification IV; and

EarthCheck Benchmarking and Certification

 (formerly GreenGlobe Company Standard).

Accordingly, the licence terms and conditions require the Licensee to possess accreditation which is consistent with the nature of the product being offered.  Accreditation must be maintained throughout the Term of the Licence.

Trip Returns (Visitation)

Commercial Operators are required to maintain a daily record of the number of persons who participate in tours. A copy of this record is to be provided to the Resort Management on a quarterly or annual basis and is used to calculate the use fees payable.

4WD & AWD Village Permits

Applications for 2023 Mt Buller 4WD/AWD Village Season Permits  closed on  March 15th, 2023.

PLEASE READ THE 2023 VILLAGE PERMIT FAQ 

  Applications for the 2024 winter,  will open on Feb 1st and close on March 15th, 2024

For enquiries, please email parking@mtbuller.com.au

4WD AWD
  • 2016
    10 September I Presentation to Community Forum 26 April I Presentation to Community Forum
  • 2015
    28 April | Presentation to Community Forum Part 1 01 August | Presentation to Community Forum 03 December | Presentation to Community Forum
  • 2014
    6 June | Presentation to Community Forum Part 1 6 June | Presentation to Community Forum Part 2 25 October | Presentation to Community Forum Part 1 25 October | Presentation to Community Forum Part 2
  • 2013
    8 May | Presentation to Community Forum 17 August | Presentation to Community Forum 12 December | Presentation to Community Forum
  • 2012
    8 May | Presentation to Community Forum - Part 1 8 May | Presentation to Community Forum - Part 2 8 May | Presentation to Community Forum - Part 3 1 July | Leasing Presentation 22 November | Presentation to Community Forum

Dogs in Alpine Resorts

The Alpine Resort (Management) Regulations 2020 allow the regulation of domestic animals in Alpine Resorts. Mt Buller residents can apply for a Dog Permit subject to eligibility criteria. Dog Permits are not issued for Mt Stirling. Cats are not permitted in either Resort under any circumstances. Heavy penalties apply.

Accredited assistance animals entering the resorts do not require a permit. Alpine Resorts Victoria’s Assistance Animal Policy can be accessed below.

Mt Buller Dog Permit applications can be submitted from 8 April to 25 May annually.

Dogs

Important Information for Dog Owners

  • 2016
    10 September I Presentation to Community Forum 26 April I Presentation to Community Forum
  • 2015
    28 April | Presentation to Community Forum Part 1 01 August | Presentation to Community Forum 03 December | Presentation to Community Forum
  • 2014
    6 June | Presentation to Community Forum Part 1 6 June | Presentation to Community Forum Part 2 25 October | Presentation to Community Forum Part 1 25 October | Presentation to Community Forum Part 2
  • 2013
    8 May | Presentation to Community Forum 17 August | Presentation to Community Forum 12 December | Presentation to Community Forum
  • 2012
    8 May | Presentation to Community Forum - Part 1 8 May | Presentation to Community Forum - Part 2 8 May | Presentation to Community Forum - Part 3 1 July | Leasing Presentation 22 November | Presentation to Community Forum
Drone Application

Drone/UAV/RPA Operations

For the safety of our guests, all drone flights at Mt Buller and Mt Stirling must be:  

  • pre-approved by the Resort,  

  • comply with Resort and CASA regulations and  

  • be flown by a Drone Pilot with a Remote Pilot Licence (RePl) or a Remotely Piloted Aircraft Operator’s Certificate (ReOC).  

 

The Resort does not allow pilots that are only Accredited Operators to fly drones within the resorts even if the drone weighs 2kg or less due to safety concerns.  

 

The resort provides two types of drone permits:  

  • Single Flight Permit for pilots with a RePL or ReOC 

  • Annual (multi-flight) permits for pilots with ReOC only.   

 

The online permit application form and policy can be found below. Please complete and submit your application property.mtbuller@alpineresorts.vic.gov.au

Please Note

Hobbyists are not permitted in the resort.  No request or application will be considered.

 

Any persons found flying a drone in the Resort without prior authorisation will be asked to cease operations and leave the ski area with their drone.

Find more information at the CASA website here

Apply Now

Please complete and submit the form below for your Drone Application at least 14 days prior to your first planned flight each year or 3 days prior for all subsequent applications.

IMPORTANT

All fields are mandatory. You must complete all fields to submit the form. This form will not save.

Applicant Details

Please upload your Public and Products Liability Certificate of Currency. Cover of $20m required.

Upload File

Filming in Mt Buller & Mt Stirling 

Mount Buller and Mount Stirling are proud to be popular locations for shooting of television and film.

 

A permit application is required to be lodged for all filming inside of the Mount Buller and Mount Stirling Resort. 

 

The below links have been provided for those wishing to film in the resort.  

Filming in Resort

Filming in Resort 

  • 2016
    10 September I Presentation to Community Forum 26 April I Presentation to Community Forum
  • 2015
    28 April | Presentation to Community Forum Part 1 01 August | Presentation to Community Forum 03 December | Presentation to Community Forum
  • 2014
    6 June | Presentation to Community Forum Part 1 6 June | Presentation to Community Forum Part 2 25 October | Presentation to Community Forum Part 1 25 October | Presentation to Community Forum Part 2
  • 2013
    8 May | Presentation to Community Forum 17 August | Presentation to Community Forum 12 December | Presentation to Community Forum
  • 2012
    8 May | Presentation to Community Forum - Part 1 8 May | Presentation to Community Forum - Part 2 8 May | Presentation to Community Forum - Part 3 1 July | Leasing Presentation 22 November | Presentation to Community Forum

Apply Now

Please complete and submit the form below for your Filming in Resort Application at least 14 days prior to your planned start of filming.

IMPORTANT

All fields are mandatory. You must complete all fields to submit the form. This form will not save.

Step 1: Applicant Details

Onsite Contact on Day of Filming

Helicopters in the Resort

Commercial and private helicopters are currently not permitted to land within the Resorts.

Private Transport Services

The Resort Management Board and the Mt Buller community are working jointly on a range of improvements to visitor transport services to give visitors increased choice in terms of service and price.

 

A key element of these improvements is to allow, for the first time, private transport operators to provide intra village transport and between overnight car parks and accommodation within the Village. The new private transport service offer an alternative level of service  to the Resort’s ride share service via a dedicated vehicle for the booking (as opposed to multiple bookings sharing the same vehicle with multiple pick-ups and drop-offs) 

Snow Limo Services

This service involves offering guests a transfer service from outside the resort direct to/from the Mt Buller Village.  

Snow Limo Service applications are currently closed. 

Helicopter
MtBullerAerial08_9FL9251.jpg
bottom of page